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FAQs

Shipping:

 

  1. What are your shipping methods & how long does shipping take?

Domestic orders typically arrive within 1-3 weeks. International orders may take longer depending on the destination.

 

  1. How can I track my order?

Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.

 

Return and Exchange:

 

  1. What is your return policy?

We accept returns within 30 days of purchase for unused and unwashed items. Please ensure that all tags are still attached.

 

  1. How do I initiate a return?

To initiate a return, please contact our customer service team at support@yakuzaboss.com with your order number and reason for return.

 

  1. Do you offer exchanges?

Yes, we offer exchanges for items of the same value. Simply follow the return process, and indicate the item you'd like to exchange for in your return request.

 

  1. Who covers return shipping costs?

Return shipping costs are the responsibility of the customer unless the return is due to an error on our part or a defective product.

 

Product:

 

  1. What sizes are available?

Our T-shirts are available in sizes ranging from S - 5XL. Please refer to our size guide for detailed measurements.

 

  1. How should I care for my T-shirt?

All Garments are printed with 100% water based inks. Prior to washing, please turn garments inside out. Machine wash on cold or warm, Tumble dry on low. Avoid using harsh chemicals. Failure to adhere to these care instructions can impact the print, and these garments will not be refunded.

 

Payment and Security:

 

  1. What payment methods do you accept?

We accept major credit/debit cards, PayPal, and other secure payment methods.

 

  1. Is my payment information secure?

Yes, we use industry-standard encryption technology to protect your payment information. Your security and privacy are our top priorities.

 

General:

 

  1. How can I contact customer service?

You can reach our customer service team via email at support@yakuzaboss.com

 

  1. Do you ship internationally?

Yes, we ship to select international destinations. Shipping rates and delivery times vary depending on the destination.

 

  1. Can I cancel or modify my order after it's been placed?

We aim to process orders quickly, but if you need to cancel or modify your order, please contact us as soon as possible. Once an order has been shipped, it cannot be canceled or modified.